Frequently Asked Questions
General
Yes! Our jewelry is solid gold, not gold-plated or dipped.
Yes! Our jewelry can be worn in water as it is crafted from solid gold, not gold-plated or dipped. Our jewelry is made with fine materials and is tested to withstand the test of time which will not result in any tarnishing, fading, and/or turning green.
Jewelry Education
Diamond-Cut :
The difference between diamond-cut and plain chains is the overall look and feel of the chain. Diamond-cut chains are more rounded and have special cuts grooved into the metal to create more of a glistening effect when it is around your neck, whereas plain chains are more box-like and do not have cuts in them. The overall purpose of diamond cut is to give the chain a diamond-like effect by shining when light touches it at any angle.
Moon-Cut :
The moon-cut chains are some of the newest chains in the market. Moon-cut chains also have special cuts grooved into it, shaped like a "C" or a moon. These cuts create a bright shine and sparkle when light touches it at any angle.
For example pictures, please click here.
The number before the letter "k" represents the percentage of pure gold (out of 24) in your jewelry. As the amount of karats go up, the percentage of pure gold increases.
10k : ~ 41.7% of pure gold
14k : ~ 58.5% of pure gold
18k : ~ 75% of pure gold
22k : ~ 91% of pure gold
Jewelry made of either 18k or 22k gold has a richer yellow color while those made of 10k or 14k has a lighter yellow tone. Higher levels of gold purity costs more rather than lower levels since more pure gold is added.
Shipping
Domestic: We offer FREE FedEx 2-Day Shipping on all orders over $120 USD. For any orders below $120 USD, an option for USPS Prioirty-Mail costing $8.50 USD will appear at checkout.
International: We ship all our international orders via UPS International that costs only $20.00 USD at checkout!
For all in-stock items (chains, bracelets, & anklets), our team will fulfill and ship your order the SAME or NEXT business day once your order is processed and placed.
For any made-to-order items (rings & pendants), our team will begin the manufacturing process of your order which will take up to 10-15 business days. Once your order is ready to be shipped, our team will have your package sent out the SAME day!
For all further shipping information, please click here.
After our team has shipped your order, an email will be sent out with your tracking information.